REFUND & RETURN POLICY
All sales after purchase are final; full refunds will NOT be available after the order has been shipped.
Missing/incorrect items:
Please email me regarding any missing/incorrect items. If the item you originally ordered is no longer available, a refund will be issued.
Damaged items:
Items damaged during transit are generally non-refundable.
**If your package and contents have been damaged beyond repair during transit:
Please email me with video proof of you opening the unopened package. I may be able to send a replacement if the item is still available (though shipping fees must be covered by the customer).
Returned packages:
Please email me if your package has been returned and you would like it to be resent with an additional fee for shipping. Otherwise, a partial refund of your order (excluding tax and shipping) will be issued.
Lost packages:
I am not responsible for packages once they have been shipped. Please contact your local post office if you encounter the possibility of a lost package or delay. Thank you for your understanding.
[Loss & Damages]
Please contact me ASAP if your package or the contents are missing or considerably damaged*. While I am not responsible for packages lost and damages incurred by third party shipping companies, I will work with you to find a solution.
*For damaged items, please attach a proof photo.
[Returns]
No returns accepted once item is shipped.